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Terms and Conditions

Clarity, Trust, and Transparency — Our Terms for Partnership.

3 June 2024

These Terms and Conditions govern your use of PlanWerk Solutions’ services and website, ensuring transparency, fairness, and compliance with Dutch law.

1. General

1.1 These Terms and Conditions apply to all services and products provided by PlanWerk Solutions B.V. (“PlanWerk”, “we”, “us”, or “our”), registered with the Dutch Chamber of Commerce (KvK) under number 96675675, with VAT registration number 000061985627, having its registered office at Keizersgracht 520, 1017 EK Amsterdam, Netherlands.
1.2 By accessing or using our website or services, you agree to be bound by these Terms and Conditions. If you do not agree, you must refrain from using our website and services.

2. Applicability

2.1 These Terms and Conditions apply to all agreements, proposals, quotations, and other legal relationships between PlanWerk and its clients, unless otherwise agreed in writing.
2.2 If any provision of these Terms is invalid or unenforceable, the remaining provisions shall remain in full force and effect.

3. Services

3.1 PlanWerk provides project management, advisory, and strategic services to clients. Details of our offerings can be found on our website or agreed in individual contracts.
3.2 We will execute our services to the best of our ability, in accordance with good professional standards.
3.3 Delivery times indicated by us are indicative and do not constitute strict deadlines unless otherwise explicitly agreed in writing.

4. Fees and Payment

4.1 All prices are in euros and exclusive of VAT unless stated otherwise.
4.2 Payment terms will be defined in our agreement with you. If no payment term is specified, payment shall be due within 30 days of the invoice date.
4.3 If you do not pay on time, PlanWerk reserves the right to charge statutory interest as defined under Dutch law and to recover reasonable collection costs.

5. Intellectual Property

5.1 All intellectual property rights relating to our website, materials, reports, proposals, or other deliverables remain vested in PlanWerk unless otherwise agreed in writing.
5.2 You are not permitted to copy, share, or otherwise use these materials beyond the scope of your agreement with us without prior written consent.

6. Liability

6.1 PlanWerk’s liability is limited to the amount covered by its professional liability insurance, or if insurance does not apply, to an amount equal to the fees paid by the client for the relevant assignment.
6.2 PlanWerk is not liable for indirect damages, consequential damages, or loss of profit.

7. Governing Law and Jurisdiction

7.1 These Terms and Conditions are governed exclusively by the laws of the Netherlands (Burgerlijk Wetboek).
7.2 Any disputes shall be submitted to the competent court in Amsterdam, the Netherlands.

8. Privacy

8.1 We respect your privacy. Please refer to our separate Privacy Policy for details on how we collect, process, and protect personal data in accordance with the General Data Protection Regulation (GDPR).

9. Complaints

9.1 If you have a complaint about our services, please notify us in writing within 14 days of the occurrence giving rise to the complaint, describing the issue as clearly as possible.
9.2 We will make reasonable efforts to respond to and resolve complaints within 14 days.

10. Right of Withdrawal

10.1 The right of withdrawal does not apply, as PlanWerk Solutions provides services exclusively to business clients.

11. Changes

11.1 PlanWerk reserves the right to amend these Terms and Conditions at any time. Updated versions will be published on our website with the effective date.
11.2 Continued use of our website or services after changes indicates acceptance of the new terms

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